How much does shipping cost?
What shipping options do you offer?
We also provide an option for you to pick up your paid-for order in person from our warehouse in Prestons.
You can select the option you prefer as part of the order process.
Express orders will be delivered on the next business day within the Express Post delivery network for orders received by 9:00am (EST) each day. Delays may sometimes occur beyond the control of MyShopNGo and we will advise you if this happens where we can.
Orders are shipped out of our Sydney warehouse and will be delivered by Australia Post. If no one is available to take delivery of the order, the courier will leave it in a safe place near your door.
Can I pick up my order from your warehouse (Click n Collect)?
Make sure you select “Click n Collect” as your delivery option during checkout. Also be sure to bring your drivers licence, as we will only release goods when we are certain that you are the person who placed the order.
Click n Collect orders are usually ready within one business day. If there is a delay, we will call you to advise.
Do you ship internationally?
Where is my order?
I can’t track my order, is it on the way to me?
If you wish to query a delivery, please contact our MyShopNGo team and cite the order reference number.